Understanding Watch Warranties: What Is Covered and What Is Not

A warranty is a promise from the maker or seller to repair defects for a set period. Knowing what it covers helps you avoid unpleasant surprises.

Manufacturer warranties commonly last from two to five years, and some brands offer longer terms. They usually cover defects in materials and workmanship, such as a faulty movement part, but not damage caused by accidents, misuse or normal wear.

Typical exclusions include damaged crystals, scratches, worn straps and bracelets, batteries and water damage that results from an open crown. Unauthorised repairs or opening the watch by someone who is not approved by the brand can void the warranty.

Keep the paperwork. Many brands require the warranty card or certificate with the serial number and purchase date, so store it with the box. For online purchases, keep the receipt and a copy of the listing.

Check whether the warranty is transferable if you buy second-hand, and whether it applies in the country where you live. Some brands honour it worldwide, while others limit service to the region of purchase.

Warranty is not a substitute for regular service. Mechanical watches still need servicing every several years, and good care, such as avoiding shocks and magnets, helps keep your cover and your watch in order.